Don't Kena

Kena already?

This happens to smart, careful people every single day — the scammers do this for a living, and they are good at it. How you feel right now matters less than what you do in the next few minutes. So let's just take the next step together.

  1. Step 1

    Money moved, or you shared bank details? Call your bank now.

    If you transferred money, or gave out your card number, OTP, or banking login — call your bank first, before anything else. Use the hotline printed on the back of your card, or the number in your bank's own app. The sooner they hear from you, the more they can do. You do not need the right words. “I think I've been scammed” is enough.

  2. Step 2

    Not sure? Want advice first? Call the ScamShield Helpline on 1799.

    If you are not sure whether it was a scam, or you just need someone to talk it through — call 1799. It is free, and nobody will scold you. Overseas right now? Call +65 6869 1799. One thing to know plainly: 1799 cannot make a police report for you. That is the next step, and it is separate.

    Call 1799Overseas: +65 6869 1799
  3. Step 3

    Make a police report.

    A police report is a separate step from calling 1799 — you need to do it too. You can file it online, or in person at any Neighbourhood Police Centre. Only call 999 if a crime is happening right now, or someone is in danger this minute. Otherwise, the online report is the right door.

    File a police report online
  4. Step 4

    For next time: lock your spare savings.

    Once things have settled, ask your bank about Money Lock. It sets aside savings you don't need day to day, so that money cannot be transferred out online — even if someone gets into your banking. It is quiet protection that just sits there and works.

Tell your family. That's protection, not shame.

The scammer wants you alone and quiet — that is how this works. So do the opposite. Tell someone you trust: your children, your spouse, a good friend. They will not think less of you. They will want to help, and a second pair of eyes catches things fear hides. You did nothing wrong by being kind or by trusting. Speaking up now is the strong move, and it protects the next person in your family too.